We would love to hear from you. Whether it is a question about an order, a product, or a delivery, we are here to help.
support@thethingsmatter.com
Support hours
Monday to Saturday, 12 PM – 7 PM IST.
How we communicate
To keep every request clear and trackable, we communicate by email only. We aim to reply within one business day.
Have an order issue?
If your item arrived damaged, faulty, wrong, or with a missing part, please email us within 48 hours of delivery with your order number and a clear unboxing video — this helps us resolve it quickly. See our Return & Refund Policy for details.
Please include your order number in your email so we can help you faster.